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The management of On-field works, required either by breakdowns, corrective or preventive maintenance or commercial operations, is a complex task: it involves managing workers, contractors, and materials and responding to the required priority level. Accomplishing this task efficiently is the goal of AquaCIS GT, the component of AquaCIS Suite that helps customers efficiently manage enterprise resources in the execution of all work orders, regardless of their origin.
It is specially designed for the work related to the water management and allows minimizing the average resolution time and maximizing the quality of execution and the automated information flow.
Scheduler with homogeneous technical and commercial works and tasks management.
Organization of the works in tasks for its assignation and resolution by workers and subcontractors.
Multiple criteria for the automatic grouping of tasks.
Mobility for bidirectional online communication between the scheduler and the On-field workers.
Work order status control, global reporting and by operator reporting; specific information related to risk exposure.
Reduction of operating times and administrative costs of work orders compared to paper management.
Improvement of the customer service with extensive information on the state of the orders that can be queried from the customer service system.
Adequate prioritizing of planned works and breakdowns.
Integrated management of the risks linked to the execution of certain tasks, including exposition to fibre cement.
Accuracy with the control of the works performed by in-house personnel or subcontractors for its billing.