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Managing the billing cycle in an agile, dynamic and reliable way is essential for the water utilities: from the meter reading and service billing to the management of the customer base and bad debt. AquaCIS billing cycle management is a very versatile tool that allows managing all the commercial cycle process with a very high ability to adapt to different environments, tariff, regulations and localisms of the clients.
Readings: Reading planning, taking readings, verifications and estimation processes. Link with the management of the water meters installed base.
Billing: Creation and maintenance of billing concepts and its rates, periodic and non-periodic service billing. Electronic billing. Special treatment when applying rates.
Debt: Service charge and invoice payment agreements. Management of multiple payment channels.
Defaulters:Creation of debt recovery processes and scheduled run. Debt management through collection agencies. Fraud detection and file management.
Accountancy: Parameterization and creation of preliminary accounting entries. Revenue estimates. Taxes settlement processes.
Reduction of the average collection period thanks to continuous reading and billing processes.
Reduction of reading operational costs and water meter maintenance.
Reliability and homogeneity of the criteria to estimate consumption in the event of a reading absence.
Reduction of client's complaints and claims due to billing mistakes; great invoice comprehension and clarity.
Flexibility with the payment channels offered to the client; powerful and reliable collection and payment management